Tetley USA Inc. is committed to protecting your personal privacy. This Privacy Policy sets forth the type of information that may be collected by Tetley USA Inc. on this Web site, and how Tetley USA Inc. may use that information. By accessing, using or browsing this Web site or its services, you agree to the following terms of this Privacy Policy.

1. Use of Personal Information. Tetley USA Inc. will not collect any personal information about you-e.g., your name, street address, telephone number, credit card information or e-mail address-unless you voluntarily provide this information to us. When you do provide us with personal information, it will be used solely by Tetley USA Inc. and will not be sold, leased or marketed to any outside organization for use by such outside organization or any other outside organization without your consent. Tetley USA Inc. may use the personal information you provide through this Web site to better understand our customers, to improve our products, our services and our Web site, to contact you regarding our products, our services or our Web site or to register you for, or notify you that you are a winner of a sweepstakes, contest or other promotion. Tetley USA Inc. may from time to time share certain personal information with (a) its agents or contractors in connection with services that these individuals or entities perform for Tetley USA Inc. with respect to the development or improvement of our products, our services or our Web site or the administration of a sweepstakes, contest or other promotion or (b) its suppliers and distributors for the purpose of delivery of our products. We will also release your personal information if we are required to do so by law or compelled to do so by valid search warrant, subpoena or court order. If you do not wish for your personal information to be used in any of the foregoing ways, please do not submit it.

2. Use of Other Information. Tetley USA Inc. may automatically collect certain technical information when you access our Web site, such as the type of Internet browser or computer system you are using or your IP address (a number assigned to your computer when you browse the Internet). Such information is not in any way associated with any of your personal information and does not in any way permit us to identify who you are when you are visiting our Web site. In addition, when you are visiting our Web site, we may store some information on your computer in the form of a "cookie" or similar file. "Cookies" are small pieces of information that are stored by your browser in a file on your computer's hard drive. Our cookies do not contain any personal identifying information but rather are used to help us improve the content and navigation of our Web site. Most Internet browsers accept cookies by default but you can also set your browser to refuse cookies or to alert you when cookies are being sent. Whether or not you accept or reject a cookie from our Web site will not affect your ability to view, explore and use our Web site.

3. Security. Tetley USA Inc. is committed to keeping secure the personal information you provide through our Web site and to protect against the loss, misuse or alteration of your information under our control. Any agent or contractor of Tetley USA Inc. that has access to your personal information in connection with any service performed for Tetley USA Inc. is required to keep such personal information confidential and is not permitted to use this information for any purpose other than the performance of such service for Tetley USA Inc.

4. Review of Privacy Policies of Linked Sites. Tetley USA Inc. from time to time may provide links to a variety of providers that may offer content, services and e-commerce. Tetley USA Inc. may or may not have a formal relationship with such linked sites. If you see the blue banner containing the Tetley® brand name in the upper left corner, and the Tetley USA Inc. copyright notice at the bottom, of the Web page you are visiting (the "Tetley Identifying Features"), you are at the Tetley USA Inc. Web site and are covered under Tetley USA Inc.'s Privacy Policy. If you do not see the Tetley Identifying Features on the Web page, please be aware that you have left the Tetley USA Inc. Web site and are no longer covered under Tetley USA Inc.'s Privacy Policy. You should then review the privacy policy of the linked site you are on before divulging any personal information, including your name, e-mail address, credit card number, etc.

5. Revisions. This Privacy Policy may be revised from time to time at the discretion of Tetley USA Inc. You should periodically revisit this page to stay informed of our current Privacy Policy.

6. Contact Information. If you wish any of your personal information that you provided to us corrected, changed, updated or removed from our database or if you wish not to receive communications from us in the future, please contact us by using either the postal address or the e-mail address listed below:

Send mail to:
Tetley USA Inc.
Web Site Communications
100 Commerce Drive
P.O. Box 856
Shelton, Connecticut 06484-0856

Send e-mail to:
info@tetleyusa.com

If you have questions or comments about this Privacy Policy or our Web site, please contact us at the addresses listed above or by telephoning Customer Service of Tetley USA Inc. at:

Consumers: 1-800-728-0084 (Mon.-Fri., 8:00 am - 8:00 pm ET)
Trade Partners: 1-800-842-8545 (Mon.-Fri., 8:00 am - 8:00 pm ET)

Last Updated: February 2001.


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